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  • When can we get started?
    Once you have made either full payment or your 50% deposit, design will begin once funds have been received on our end and you have provided us with sufficient information about the work to be completed.
  • How will you supply me with completed logo files?
    Your logos will be sent in the following formats: .EPS, .PDF, .JPG, and .PNG. We include vector files that can be scaled to any size; you can increase or decrease the size of the file without risking quality loss. .EPS - vector file .JPG - with background .PNG - no background
  • What is your turnaround time for a website?
    4-6 weeks from payment to completion is a standard site. We aim for initial homepage design drafts 7 days after 50% deposit has been made and brief has been responded to.
  • What is your turnaround time for a logo design?
    5-7 days for initial logo design concepts
  • What is your turnaround time for social posts?
    Design will not commence until payment has been made and received. Turnaround time is around 1-2 days for social posts after payment has been made, providing all necessary content is supplied by client.
  • Do you offer printing services?
    Yes we do. We have packages that include printed collateral or you can purchase the design file only if you already have a printer you trust! *Design only files are supplied as high resolution, print quality pdfs with crop and bleed marks


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